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Electric Quilt 5 Frequently Asked Questions

 

I receive messages whenever I start EQ5 that say "UserDflt.PJ5 was not found" and "EQcoDflt.PJ5 was not found". What did I do wrong?

This message appears because EQ5 cannot find the location of some of its required files.

During the installation, EQ5 will ask you to select TWO destination locations for installing the files required to run EQ5. The first location is for the "program files." In other words, the files that make EQ5 run. The second location is for the files you make when you use EQ5. In other words, the "project files."

Of course the easiest way to install EQ5 is to simply click the NEXT button as you go along and accept the default destination locations we’ve selected. If you want to change those locations, **the important thing to remember is that you need to type in a folder name for the files.**

1. Uninstall EQ5.
2. Reboot your computer.
3. Reinstall EQ5 making sure that if you choose to install the files in a different location than the default, that you type in a folder name. (If you’d like step-by-step illustrated instructions on doing this, click here to get them.)

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Help, I get "invalid file name" whenever I try and save a project. How can I save my project?
You may get this message if any of the following is true:

1. During the installation you are supposed to choose 2 paths. If you changed either of these to just:
   C:\
   D:\
   E:\ , etc.
   so that it is "scattered" on the root of that drive. Solution
2. You moved your My EQ5 folder since installing. Solution
3. Your My EQ5 folder got marked as read-only. Solution

Note: This may also happen if you delete any of the My EQ5 sub-folders. (BMP, PJ5, USER)

Solution 1 - Scattered during Installation (-you need to put them in a folder):

1. Unistall EQ5.
2. Restart your computer.
3. If you don't want the program files to install at
   C:\Program Files\Electric Quilt Company\EQ5
   create a new folder where you want the EQ5 program to go instead.
   
4. If you don't want the user files to install at
   C:\My Documents\My EQ5
   create a new folder where you want the My EQ5 files to go instead.
5. Reinstall, and during the installation BROWSE to find these new folders you created.
6. Restart your computer at the end of the installation.

Solution 2 - Moved My EQ5 folder:

• Move the My EQ5 folder back to its original position and continue to use the program.
• If you would rather have the folder in this new position, you must to the following first.

1. Uninstall EQ5.
2. Restart your computer.
3. Create a new folder in this new position, and call it something like "My EQ5".
4. Reinstall, and during the installation BROWSE to find this new folder when asked to "choose destination location for your project and library files."
5. Restart your computer at the end of the installation.

Solution 3 - My EQ5 folder is read-only:

1. Uninstall EQ5.
2. Restart your computer.
3. Install EQ5.
4. During the installation, you're asked where you want the program to go. If you don't want it at C:\Program Files\Electric Quilt Company\EQ5 click BROWSE.
   Change it to:
   LetterOfTheDriveYouWant:\PathYouWantWithSlashesBetween\EQ5 and click OK.
5. Next, you're asked where you want your files and user libraries to go. Click BROWSE.
6. Change it from C:\My Documents\My EQ5 to
   C:\Documents and Settings\UserAccountName\My Documents\My EQ5 and you should be ok.
   (Where UserAccountName is the name of the user you are currently installing as.)
7. Go through the rest of the installation.
8. Restart your computer.