Back to Top
Quilt by Amy Friend.

Contact Tech Support

COMMON SUPPORT QUESTIONS

macOS Sonoma (14) release: Is it compatible with EQ products? View article >

Getting a 5013 message? Do you need to deactivate your EQ software? Please click here to use our online tool.


 

Contact Information
  1. (required)
  2. (valid email required)

Computer & Software Information
  1. (required)
  2. (required)

Problem Description
  1. (required)
  2. Including a screenshot of your issue or attaching your EQ project file may be helpful to us. To include a file, click the Browse button and select the file you wish to send us.
 

  • The Electric Quilt Company
  • +1-800-356-4219
  • https://support.electricquilt.com/wp-content/themes/whiteboard/images/logo.png
  • Technical Support

    Phone: +1-419-352-1134

    Need assistance with one of our products? Please fill out the form on this page so we can best answer your questions. Contact Customer Service with general questions about the Electric Quilt Company, our products, or orders.

  • Customer Service

    Electric Quilt prides itself on its "real-person" customer service and support teams. We're here for you.

    Phone: +1-800-356-4219
    Email:

    Get Customer Support

  • Address:
    500 Lehman Ave.
    Bowling Green, OH, 43402-3087, US
  • Normal Hours:
    Monday-Friday, 9:00am-4:30pm ET.

    Summer Hours (June-August):
    Monday-Thursday, 9:00am-4:30pm ET.
    Friday, 9:00am-12:30pm ET.

    Closed on the main US holidays.
    Shop and find support on our website 24 hours/day.

    We reply to emails within 24 business hours. If you do not receive a reply, please check the Junk/Spam folder in your email.