Please use the form below so we can best answer your questions. Or call 419-352-1134 to talk with a real person. Our technical support line is available M-F, 9:00am-5:00pm EST.

Contact Information

1. Full Name*
2. Email*(valid email required)
3. Daytime Phone (if email is undeliverable)

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Computer & Software Information

1. Which product are you asking about?*
2. EQStitch
   EQ7
   EQ6
   Quilt Design Wizard
   Quilting Designs
   EQ Printables Sheets
   Other
   
3. If you're asking about EQ6, EQ7 or EQStitch, please enter your EQ6, EQ7 or EQStitch license ID.
4. What operating system is your computer running?*
5. Windows 8 32-bit
   Windows 8 64-bit
   Windows 7 32-bit
   Windows 7 64-bit
   Windows Vista 32-bit
   Windows Vista 64-bit
   Windows XP
   Other
   
6. What type of printer do you have? (for printing problems)

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Problem Description

1. Type of problem you are experiencing:*
2. Activation Issue
   Design Issue
   Display Issue
   Installation Issue
   Program Linking Issue
   Other (Please specify in problem description below)
   
3. Detailed description of problem. Please include the complete step by step directions of what you are doing and any error messages or codes you may be receiving. If you are working out of a book or from a web lesson, please list the name and page as reference.*

 

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