Do I need the free Boutique software anymore?
No you don’t. The free Boutique software has been phased out. You can uninstall it if you like. All the collections have been reformatted to only work with EQ8, EQ7, and EQStitch software. We had very few Boutique customers who used the free software. Using the designs with EQ8, EQ7, or EQStitch has been the primary purpose for our customers so we decided to convert these downloads to EQ8, EQ7, and EQStitch add-ons only. Now they will work with both PC and Mac EQ8s and EQ7s.
My download should include a PDF of instructions. Where are they?
Your PDFs have been installed here:
On PC:
Documents > My EQ8 > Documentation
Documents > My EQ7 > Documentation
On Mac:
Home > My EQ8 > Documentation
Documents > My EQ7 > Documentation
I’ve already purchased a few collections from the old website. How do I re-download without having to purchase the designs again?
Please fill out the form below. We will look up your previous order(s) in our database, and issue access to your already purchased collections.
I previously purchased a few collections on the old website, but now I have EQ8 or EQ7 for Mac. How do I get those collections as Mac versions without having to repurchase the collections?
Please fill out the form below. We will look up your previous order(s) in our database, and issue access to your already purchased collections.
I previously purchased a few collections on the old website. They are installed and linked to my EQ8 or EQ7 library. How do I change them so they show up in the library list in the same section as my new Boutique downloads?
Please fill out the form below. We will look up your previous order(s) in our database, and issue access to your already purchased collections.
How do I purchase individual blocks, instead of full collections?
This option is not available
How do I gain access to the free block collections I’ve downloaded from MyEQBoutique.com?
We do not currently have the free products available for download at ElectricQuilt.com. We apologize for the inconvenience.
MyEQBoutique.com Product Retrieval
This form is for MyEQBoutique.com customers to retrieve their previously purchased collections.
We cannot retrieve your previous purchases via the phone. We require that you fill out this form, and give us time to gather your products. We will respond within 3-5 business days. Thank you for your patience.
Please fill out the form below if you previously made a purchase(s) from MyEQBoutique.com (purchased before August 1, 2014) and:
- need to reinstall on a new computer.
- have migrated to EQ8 or EQ7 for Mac and would like to install the Mac versions of your purchased collections.
- want your old Boutique collections to display in your EQ8 or EQ7 Block Library in the same group as your new purchases, made on the ElectricQuilt.com website.
This form is NOT for questions or technical support. It is only for the purposes stated above. For questions, please contact technical support.